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2017 P2P Friction Study Report

The average US business wastes approximately 6,500 man hours per year because of manual, paper-based payment practices, according to new research conducted by Tungsten Network in conjunction with the Institute of Finance & Management (IOFM).

This report summarizes the findings of this research, which was based on a survey of 422 P2P professionals around the world, and answers questions like:

  • Why does P2P friction matter?
  • What are the top 5 causes of friction?
  • Are some kinds of businesses more susceptible to P2P friction than others?


View Report


Assess the friction in your organization at FrictionFinder.com.

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