Welcome to electronic invoicing for Colgate/Hill’s/Tom’s

Colgate has partnered with Tungsten Network to provide a simpler way for suppliers to submit invoices

Colgate/Hill’s/Tom’s policies

Adherence to these policies will ensure that your invoices are paid in a timely manner in accordance to your payment terms. Please be aware of the following policies that will be strictly enforced. You can download copies of our policies below.

  • No PO/No Payment Policy
  • Invoice Standards Policy
  • Invoice Return to Vendor Policy

Enrolling for electronic payment

If you are already receiving electronic payment from Colgate/Hill’s/Tom’s, no further action is required.

Enrolling for electronic payment must be done directly with Colgate/Hill’s/Tom’s. To enroll, please send the applicable completed, signed form via fax to the number noted on the form.

  • Enrolling for ePayments
  • Colgate ACH: USA Banks
  • Hill’s ACH: USA Banks
  • Tom’s ACH: USA Banks
  • Wire Transfer: Non-USA Banks
  • EFT: Domestic Suppliers
  • EFT: Foreign Suppliers
  • EFT: Domestic & Foreign Suppliers

PO Terms and Conditions

Once enrolled with Tungsten, all Purchase Order (PO) distribution will be through the Tungsten Network to you. You will receive a PO Notification eMail fromTungsten for any new, change or cancelled POs. Deleted PO Lines may show a zero quantity on the Purchase Order or the PO Line Item may not be displayed for the deleted item.

If there is no signed contract in place with Colgate/Hill’s/Tom’s, the Purchase Order (PO) Terms and Conditions provided will apply.

  • Colgate PO Terms & Conditions
  • Hill’s PO Terms & Conditions
  • Tom’s of Maine PO Terms & Conditions

Invoice submission and status updates

To ensure you successfully submit your invoices via Tungsten we recommend you review links and documents below. Via Tungsten you can review the status of your invoices at any time.

  • Quick Reference Guide on Invoice Data Standards
  • Quick Reference Guide on Invoice Processing and Payment status

Contacts

Tungsten will be available to guide you through the on-boarding process and to answer any questions you may have.

For Tungsten Support, including issues with submitting invoices via the Tungsten Network, please click here.

For all other issues related to your invoice, please contact the Colgate/Hill’s/Tom’s Help Desk at 1-877-627-3289.

Submit a request or issue to our support team and we’ll get back to you as soon as we can.

Please describe your issue or question in detail.

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