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Kerry has partnered with Tungsten Network to provide a simpler way for suppliers to submit invoices.
As part of our overall strategy to improve our suppliers’ invoicing experience, Kerry EMEA is pleased to announce our new Invoice Status Service with Tungsten Network, providing you with access to the latest information on the status of your invoice in our approval cycle.
We will soon phase out our telephone support line for invoice processing and payment queries, so we strongly recommend that you begin using this new service as soon as possible.
Tungsten Invoice Status Service is an online service that gives you full visibility of your invoice processing and payment status, regardless of your invoice submission method.
This enables you to become more productive and spend less time on the phone contacting for payment status with Kerry EMEA. The service is activated by Kerry EMEA on the Tungsten Network.
The benefits of Tungsten Invoice Status Service includes:
Once registered you will be able to logon to your account and view status of your invoice. Your invoices will be in one of the following statuses:
Using the Tungsten Portal, you can:
Note: This means you no longer need to contact the Kerry EMEA helpdesk unless your invoice is overdue. Kerry EMEA helpdesk will not be accepting any inbound calls now that all suppliers can self-serve via the Tungsten Portal.
Watch the video below for a short demonstration of the service: